Jewellery Care

Each Ouie creation is precious and deserves the highest level of care. With our array of services, you can maintain the brilliance and longevity of your Ouie jewellery, including cleaning and polishing, for a fee. Please contact our concierge with any questions or to arrange a service.

Sterling Silver

To preserve the polish of your sterling silver jewellery, avoid exposure to household cleaning products, bleach and other strong chemicals. We recommend that you store your silver jewellery in its cotton pouch. To clean, apply a small amount of silver polish to a soft cloth, then gently rub the silver with the cloth several times. Rinse the silver thoroughly in warm water and blot dry and shine your silver with a polishing cloth or mitts to remove tarnish and restore shine.

Gold and Platinum

To preserve the polish of your gold and platinum jewellery, avoid exposure to household cleaning products and bleach. We recommend that you store your jewellery in its cotton pouch for safekeeping.

1. Place your gold or platinum jewellery into the cleaner solution.
2. After two minutes, gently remove your jewellery from the solution.
3. Gently clean behind the settings and in between crevices with a soft bristle brush to remove any debris.
4. Rinse, blot dry and shine your gold or platinum jewellery with a polishing cloth.

Gemstones and Pearls

We recommend that you avoid exposing diamond, gemstone and pearl jewellery to variable temperatures, cosmetics and ultrasonic cleaning.

1. Place your gemstone jewellery into some jewellery cleaner solution.
2. After two minutes, gently remove your jewellery from the solution.
3. Gently clean behind the settings and in between crevices with a soft bristle brush to remove any debris.
4. Rinse the jewellery and dry with a polishing cloth.

NOTE: Delicate gemstones can be cleaned with a soft brush and a mild soap and water solution.

If worn often, pearls should be professionally cleaned once a year.