Terms of Service

Payment

All sales are charged in your local currency.

Payments are accepted from most major credit cards and alternate payment services.

Credit Notes

Credit notes are valid for a period of 6 months from date of issue.

They can be used in store or online by entering the code into the into the 'Discount' field.

Discount Codes

Discount codes are only to be used by the intended recipient. Codes cannot be used in conjunction with any other offer or discount.

Ouie retains the right to withdraw or extend offers and promotions at any time.

Klarna

For customers in the UK we offer 2 options for Klarna.

'Pay in 3 instalments' by Klarna allows our customers to spread the cost of their purchases into 3 interest-free instalments.

'Pay Later' by Klarna allows you to receive your order up front and get up to 30 days to pay without any interest and fees.

We offer Klarna's 'Pay Later' for a number of international countries. Klarna will be displayed as a payment option at checkout for these destinations.

Klarna accept all major debit and credit cards. Prepaid cards are not accepted.

Please see our Klarna FAQ for more information

Availability of Goods and Pricing

ouie.co.uk will use all reasonable endeavors to ensure that the goods displayed are available, however it cannot 100% guarantee that any goods on the site are in stock or available.

Every effort is made to ensure that prices shown on ouie.co.uk are accurate at the time you place your order. If an error is found within 14 days of accepting your order, ouie.co.uk will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order.

Product Information

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Quality Guarantee

If an item is received faulty or damaged, you must contact us within 30 days of receipt and will be entitled to a replacement or full refund.

If an item has a manufacturing fault that has occurred within 6 months of purchase, a repair or replacement will be offered. Your payment will only be refunded if neither of these solutions are possible.

This will not affect your statutory rights.

Limited Liability

Except in relation to liability for death or personal injury maharishistore.com liability for negligence shall be limited to the total value of the transaction. ouie.co.uk shall not be liable for any indirect, consequential, or special losses even if ouie.co.uk has previously been advised of the likelihood of such losses.

Duty, VAT and Other Fees

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges and are not able to tell you what the costs may be, as customs polices and import duties differ from country to country.

Check your local customs authority website for the latest updates on Value Added Tax (VAT) rates, customs tariffs and other fees. Ouie Ltd holds no responsibility for fees that are subjected by international authorities.

Products are shipped on a DDU (Delivery Duty Unpaid) basis, meaning your order may be subject to local taxes and/or import duties, which are levied by your local customs authority.

Intellectual Property

By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this site, including text, graphics, logos, button icons, & photography is protected by copyrights, trademarks, service marks, or other proprietary rights and laws, and is the sole property of Ouie LTD. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site in any form or by any means without prior written permission from us. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of ouie or Ouie LTD.