Privacy Policy

ouie is committed to safeguarding and respecting your privacy. The personal information you share with us is kept secure and processed fairly and lawfully. For complete transparency, this Privacy Policy is available on our homepage and at every point where personal information may be requested.

How we collect and use your information:

Individuals may choose to provide personal data (such as name, contact details and payment information) through this website and through our customer service line. Personal data, or personal information, means any information about an individual from which that person can be identified.

When you place an order on ouie.co.uk we ask you for certain personal data to fulfil your order and contact you or the recipient should a query arise. This personal data includes your contact details including name, email, telephone number and shipping, billing address and marketing preference.

You may be able to register to create an account on this website. To do so, we ask for information such as your name, email address, password, purchases and orders made by you. You also may provide your age and gender.

When subscribing to our newsletter, we collect your email address in order to send you the products and features we believe may be most relevant. You can choose at any time not to receive marketing emails from us by clicking on the unsubscribe link within our marketing emails.

The information we don’t collect:

We will never collect credit/debit card information as we use a third-party payment processor to handle this information securely. None of your credit/debit card information is ever stored anywhere on our website.

Children’s privacy:

We comply with local laws and do not knowingly allow children under 13 years of age to register or place an order on our website. Our website and marketing are not targeted at anyone below this age.

Sharing of your personal data:

As an independent retailer, we do not, and will not, sell any of your personal data to any third party including your name, address, email address, or credit card information.

How we protect your information:

The Website uses Secure Socket Layer (SSL) software and similar encrypting systems to protect your information when you purchase products on the Website. Only employees, contractors and agents of the Website operator may access user information on a need to know basis and only for the purposes set forth in this Privacy Policy.

While we make reasonable efforts to ensure your information is processed and stored in a secure manner, we cannot guarantee the security of data transferred over the Internet and you assume the risk of any such transfer.

Contact us:

If you have any questions or feedback regarding this statement, you can contact us at info@ouie.co.uk. For more information, please visit the ICO website.

Cookies:

Our website uses cookies, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile when you browse a website. They provide aggregated but anonymous information and analytics about our customers, but without identifying you. There are 3 types of cookies we may use:

Website functionality cookies which allow you to navigate the website and use our features, such as “Add to Cart”.

Website analytics cookies which allow us to measure and analyse how our customers use the website, to improve both its functionality and your shopping experience.

Targeting or advertising cookies which are used to deliver ads that are relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our website, you agree to us placing cookies on your device and accessing them when you visit our website in the future. You can delete any cookies already on your computer within your device’s browser. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website that are designed to give you the best user experience.

Updates to Privacy Policy:

OUIE LTD may amend or update all or any portion of this Privacy Policy, at any time, without notice, in its sole discretion. Please access this section regularly to verify if any changes were made to our Privacy Policy and to review the updated Privacy Policy.